Petroconsult Services & Petroleum Supplies ( Freezone) recognises that quality is the responsibility of every employee extending from the company top management.
It is the duty of all employees to ensure that all products and services supplied, meet the quality criteria set by PETROCONSULT to ensure customer satisfaction.
PETROCONSULT supports a culture that values the highest quality performance from every employee and every function with the objective of building in quality. It is the policy of PETROCONSULT to provide its customers with a range of products and services that are accurate, reliable, repeatable, compliant with specification and consistent with their expectations. PETROCONSULT is committed to deal with all customer concerns efficiently and effectively and to act upon these concerns where possible, to the best of our ability and to the satisfaction of customers.
PETROCONSULT aims to support these commitments by seeking the use of a Combined Management System (CMS) which will be reviewed to assess its effectiveness and opportunities for improvement and PETROCONSULT is committed to continually improving the effectiveness of our CMS and have set relevant quality objectives, against which we monitor our performance. The CMS shall be implemented, reviewed, updated and audited through our management structure and quality assurance personnel. The CMS and associated procedures shall be made available by both hard and electronic copy to all our employees. This policy is communicated to all employees and is displayed in selected locations throughout the PETROCONSULT company premises and job sites.
Eng. Hazem Elleithy
Petroconsult Services & Petroleum Supplies ( Freezone) LLC
Policy updated October 2014